Refund and Returns Policy

NVC ATTUNEMENTS serves the best-certified quality to their clients and always welcomes them.

their suggestions . Understanding the concept of energy exchange, no refund of energy is applicable except in certain inevitable cases and fulfilling the stated terms and conditions.

 

TERMS APPLICABLE FOR PAN INDIA – DOMESTIC SHIPPING

  • R.R.&E is applicable within 5 days from the date of order delivered. We will not be able to consider any refund /return /exchange beyond 5 days of order received.
  • Any refund /return /exchange R.R.&E  can be initiated only by the way of emailing us  at : [email protected] (no phone/message /whatsapp or any other mode of communication is acceptable )  by providing us with Order Id and other complete details along with the justified reason.

 

ACCEPTANCE CRITERIA FOR  REFUND /RETURN /EXCHANGE

  • Product must be returned with original packing , invoice , flyer/gift/coupon or other document or thing provided with the order received. Return must be done in an unused condition only.
  • Product will be accepted in any of the following case
    • Wrong product received
    • Damage product received
    • The above two will entertained on receiving 360 degree parcel opening clause
    • As we are into third party courier association 360 deg parcel opening will further improvise the shipping services
    • Wrong product ordered / Ordered by Mistake / Not Required is not applicable

 

CANCELLATION

    • Cancellations are accepted only if order is cancelled within 48 hours of order . Full refund will be done for the same. This process might take 10-15 days for a refund.
    • Incase of damage received and further you want to cancel and refund its acceptable. This process might take 10-15 days for a refund.
  • In case of not accepting the delivery , after maximum trial to get it delivered, the product will be returned to us and a refund will be initiated and delivery charges for sending and return back will be deducted . This process might take 10-15 days for a refund.
  • No refund or exchange is applicable in discounted under “SALE”  products.
  • In case of any payment gateway charges, will not be refunded.
  • Any refund/return/exchange process might take 10-15 days for a refund.

 

We thank you very much for accepting the above Terms & Conditions.

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